10+ years across operations, finance, accounting, systems, and cross-functional project work. I take fragmented, disconnected processes and turn them into infrastructure that teams can actually run on.
Strategy determines where we're going.
Operations creates the conditions to get there.
Program & Project Management turns intention into execution.
Roles where I owned scope well beyond the job title, and built the systems to match.
Freelance / Project-Based
Operations, Project & Change Management
Short-Term Engagement
Finance Team
Operations Management
Before operations, five years in education — building the analytical, communication, and process-improvement skills that now underpin this work.
The resume tells you what I did. This shows you how I work.
Explore four sanitized project examples spanning operating models, systems, process design, and leadership visibility.
The methodology first, then the tools that support it — across program delivery, operations, client systems, people, and finance.
The methodology underneath every tool — how the work actually gets planned, adopted, and delivered.
The everyday layer where the work gets designed, tracked, and shipped.
Where client and stakeholder relationships live and get tracked.
Payroll, benefits, and the people infrastructure underneath the org.
The system of record — books, payments, and reporting that all reconcile.
An unusually broad path — which is exactly what makes the systems instinct work.
Five years as an educator across Colorado school districts before pivoting into operations, project & program management — the instructional instinct underneath every system built since.
Built a finance department from scratch as a company tripled in size — now takes on freelance operations and bookkeeping consulting through Oken Trailmark.
The work gets mapped before the tool gets chosen — ownership, handoffs, information flow, decision points, bottlenecks, and adoption. The system comes after the operating model.
Across systems, processes, and cross-functional work.
Let's connect.