Jessica Kuras
Operations, Project & Program Management Leader Based in Colorado · Operations · Systems · Finance

I build the systems operations runs on.

10+ years across operations, finance, accounting, systems, and cross-functional project work. I take fragmented, disconnected processes and turn them into infrastructure that teams can actually run on.

Strategy determines where we're going.

Operations creates the conditions to get there.

Program & Project Management turns intention into execution.

Experience
10+
Years in operations, finance & accounting
Timelines Cut
50%
Leading change management that accelerated tool adoption
AR Reduced
98%
Through a new payment & collections system
01 / Experience

Selected Work

Roles where I owned scope well beyond the job title, and built the systems to match.

↓ Download full resume (PDF)
Oken Trailmark LLC Littleton, CO 2025 – Present

Accounting Operations Strategist

Freelance / Project-Based

  • Deliver project-based accounting and operations solutions for small businesses, strengthening financial workflows, documentation, and back-office systems.
  • Build practical infrastructure around bookkeeping, process improvement, automation, and operating visibility so businesses can scale with less manual friction.
Farm Credit Council Services Greenwood Village, CO 2026

Operations, Project & Change Management

Project Coordinator

  • Architected and launched a connected operating hub that brought work spread across 8+ systems into one centralized workspace.
  • Built the business case, relational database architecture, role-based dashboards, and pilot approach connecting 80+ annual engagements across leaders, entities, and initiatives.
  • Led governance, onboarding, and change adoption, capturing 10+ hours in estimated time savings and a 5-star satisfaction rating within the first five weeks.
Alternative Physical Medicine of Colorado Littleton, CO 2025

Operations

Short-Term Engagement

  • Led pre-migration planning for a server-to-cloud transition, strengthening HIPAA-related processes and modernizing operational infrastructure.
  • Designed and deployed a Notion-based workspace to replace manual workflows, improve daily operating visibility, and support smoother patient scheduling.
  • Improved patient experience, with ~85% of patients providing positive feedback on scheduling flow and operational smoothness, while developing a 2026 growth plan for systems modernization and capacity.
Teamshares Inc. Remote 2022 – 2024

Operations & Project Management

Operations Associate, Finance Team

  • Designed a collaborative operating system for Finance and Shared Services, centralizing information and workflows supporting ~100 subsidiaries.
  • Led change and adoption efforts that cut project timelines 50% and improved cross-functional visibility, coordination, and delivery.
  • Built scalable operating practices across documentation, onboarding, team workflows, and financial administration — reducing new-hire ramp-up from 5 weeks to 2.
Colorado Home Realty Corporation Littleton, CO 2018 – 2022

Finance & Compliance

Operations Management

  • Built the finance function and core operating infrastructure from the ground up as the company tripled in staff and expanded its agent network by 50+.
  • Modernized billing, collections, and payment workflows, reducing accounts receivable 98% and automating repetitive work to save 10+ hours per week.
  • Expanded employee infrastructure across benefits, onboarding, payroll, and compliance, contributing to a 20% improvement in employee retention.
Earlier — Education → Operations

Before operations, five years in education — building the analytical, communication, and process-improvement skills that now underpin this work.

  • Harbor Capital Leasing, Inc. — Quality Control & Contract Administrator, Operations 2016 – 2018
  • Accountemps — Staffing Manager, A Robert Half Company 2016
  • FoodServiceWarehouse.com — Operations Specialist 2015 – 2016
  • Colorado School Districts — Educator 2010 – 2015 Cherry Creek School District · Westminster Public Schools / Adams 50 · Lake County School District
02 / Projects

Work in Practice

The resume tells you what I did. This shows you how I work.

Explore four sanitized project examples spanning operating models, systems, process design, and leadership visibility.

See the work in practice →
03 / Systems

Systems & Tools

The methodology first, then the tools that support it — across program delivery, operations, client systems, people, and finance.

Operations, Productivity & Automation

Operations & Productivity

The everyday layer where the work gets designed, tracked, and shipped.

Work & Collaboration
Notion Asana Airtable Slack Zoom Loom Claude ChatGPT Zapier
Core Suites
Google Workspace Microsoft 365
CRM, Client Systems & Comms

CRM & Client Systems

Where client and stakeholder relationships live and get tracked.

Salesforce Zendesk Calendly ChiroTouch Typeform
HR & Benefit Systems

HR & Benefits

Payroll, benefits, and the people infrastructure underneath the org.

Bernie Portal Culture Index Gusto Paychex
Finance, Accounting & Payments

Finance & Accounting

The system of record — books, payments, and reporting that all reconcile.

QuickBooks Online (QBO) Bill.com Ramp Mercury Divvy Stripe Helcim
04 / Perspective

Background & Perspective

An unusually broad path — which is exactly what makes the systems instinct work.

Started in the classroom

Five years as an educator across Colorado school districts before pivoting into operations, project & program management — the instructional instinct underneath every system built since.

Builder from the ground up

Built a finance department from scratch as a company tripled in size — now takes on freelance operations and bookkeeping consulting through Oken Trailmark.

Map the work first

The work gets mapped before the tool gets chosen — ownership, handoffs, information flow, decision points, bottlenecks, and adoption. The system comes after the operating model.

Education & Certifications
  • PMP® (Project Management Professional) PMI · Approved — Awaiting Exam
  • Google Project Management Professional Certificate Coursera · 2026
  • Intuit Academy Bookkeeping Certificate Coursera · 2024
  • Accounting Certificate Cornell University · 2022
  • Bachelor of Arts Alma College · 2009 Elementary Education, Mathematics & English

Create structure.
Build momentum.

Across systems, processes, and cross-functional work.

Let's connect.